BUY YOUR NEXT CAR EXCLUSIVELY FROM THE COMFORT OF YOUR OWN HOME WITH ONLINE CITROËN STORE

download-pdf
download-image
download-all
Wed, 09/09/2020 - 17:00
  • Newly launched ‘Citroën Store’ will offer a complete end-to-end, seamless and simple purchase experience.
  • Citroën UK customers can now research, buy and even arrange home delivery (where available), of a new Citroën passenger car, all from the comfort of their own home.
  • The UK is the first market, after France, to enable customers to complete their purchase without visiting a retailer.
  • Citroen Store follows the recent introduction of the brand’s ‘Virtual Showroom’, a service that provides potential customers with a live product walk around from the comfort of their living room.
  • September offers are now available with C1 from £139* per month.


Hot on the heels of its Virtual Showroom service, Citroën UK is now offering customers the opportunity to complete their entire purchase, exclusively and simply, from the comfort of their own home – from browsing the website and using the car configurator, to personalising their finance options, valuing their part exchange, selecting their preferred retailer, and placing an order online.

The entire process can be completed in 20-30 minutes through the dedicated web portal, with experts on hand via phone, email and live chat to help guide customers through the process. What’s more, potential customers are able to enjoy key models at exclusively lower Citroën Store prices.

Following a successful pilot in France, the UK is the first market to enable customers to complete their purchase without visiting a retailer, before the service is made available worldwide later this year.

Citroën introduced its new Virtual Showroom last month, offering a detailed live walk around of models, including C3 Aircross Compact SUV and C5 Aircross SUV. The brand’s new electric, plug-in hybrid, petrol and diesel models, including Citroën C5 Aircross Hybrid and New Citroën C4 and all-electric ë-C4, are set to be added in the coming months. Buyers can book live walk-around tours of the vehicles via the web portal, during which an expert Product Presenter will use the latest video technology to introduce the vehicle and answer any questions over a secure video link. The vehicles are displayed in a bespoke showroom viewing area fitted with high-definition cameras.

Eurig Druce, Managing Director of Citroën UK, said: “Citroën is dedicated to increasing convenience by offering greater access to our products and services than ever before, while maintaining the same quality showroom experience our customers are used to when visiting one of our physical Retail sites.

“In light of the crisis, we know more and more customers are reassessing their purchase decisions, and want to buy their next car from a brand that they trust. By creating a more user-friendly digital journey, and encouraging online shopping, we hope to extend the Citroën Advanced Comfort® programme beyond just great products, and into the services and experiences we offer our customers.”

To celebrate the arrival of new Citroën Store, customers can enjoy specific Citroën Store pricing with exclusive online discounts already applied. Citroën customers who wish to have their vehicle financed on PCP can apply through PSA Finance, and determine their deposit and payment schedule from home. Key September offers include, the C1 city car available from £139* per month and New C3 supermini available from £179** per month, whilst the ever popular Citroën SUV range can be enjoyed from £199*** per month for C3 Aircross Compact SUV and £209**** per month for C5 Aircross SUV. Once ordered a customer can ask a retailer for home delivery, where available, or to collect from their local dealership.

In light of the COVID-19 crisis, strict processes are followed at the Virtual Showroom to protect staff, and all home deliveries will be conducted while observing safe hygiene and social distancing guidelines, with personal protective equipment provided to drivers. Customers who wish to visit a retailer in person will experience the same care and attention to safety guidelines from dealership staff.

To find out more about buying online with Citroën, visit: https://store.citroen.co.uk/

*Based on Personal Contract Purchase £ 1207.76 Cash Deposit, 48 Months, 6,000 Miles per year, 3.90 % APR Representative. Terms & Conditions apply. PSA Finance UK Limited. Based on C1 Feel VTi 72 S&S manual 3-door in Nude available from £9,795 OTR | £139.00 pm

**Based on Personal Contract Purchase £ 2,207.22 Cash Deposit, 48 Months, 6,000 Miles per year, 5.90 % APR Representative. Terms & Conditions apply. PSA Finance UK Limited. Based on New C3 Feel PureTech 83 S&S manual in Soft Sand metallic available from £13,080 OTR | £179.00 pm

*** Based on Personal Contract Purchase £ 2,084.91 Cash Deposit, 48 Months, 6,000 Miles per year, 3.90 % APR Representative. Terms & Conditions apply. PSA Finance UK Limited. Based on C3 Aircross Feel PureTech 110 S&S 6 speed manual in Spicy Orange available from £15,590 OTR | £199.00 pm

**** Based on Personal Contract Purchase £ 5,356.05 Cash Deposit, 48 Months, 6,000 Miles per year, 3.90 % APR Representative. Terms & Conditions apply. PSA Finance UK Limited. Based on C5 Aircross SUV Feel PureTech 130 S&S 6-speed manual in Polar White available from £22,955 OTR | £209.00 pm

FOR FURTHER INFORMATION:

JOHN HANDCOCK, HEAD OF COMMUNICATIONS    

07810 180249      

john.handcock@citroen.com

SIMON BROOME, PR MANAGER

07827 840 050     

simon.broome@citroen.com

EMMA GAFFNEY, MEDIA RELATIONS EXECUTIVE      

07747 898130      

emma.gaffney@citroen.com

CRAIG MORROW, PRESS FLEET MANAGER                    

07747 764745      

craig.morrow@mpsa.com

JEREMY TOWNSEND, COMMUNICATIONS DIRECTOR

07827 896480      

jeremy.townsend@mpsa.com

FOLLOW CITROËN ON TWITTER AT www.twitter.com/citroenuk

FIND CITROËN ON FACEBOOK AT www.facebook.com/citroenuk

FOLLOW CITROËN ON INSTAGRAM AT www.instagram.com/citroenuk

The Citroën Brand
At the heart of the automotive market, Citroën has asserted itself since 1919 as a popular brand in the true sense of the word, making people and their lifestyles its first source of inspiration. This spirit is underlined by the ‘Inspired by You’ brand signature and is embodied by cars combining unique design and benchmark comfort. Within the sector of mainstream brands, Citroën also stands out with a unique customer experience (Citroën Advisor, ‘La Maison Citroën’, etc.). In 2019, the Citroën sold one million vehicles in over 90 countries.

The Citroën Brand in the UK
The UK is the 4th largest market for Citroën globally, with 80,000 vehicles sold in 2019. Based in Coventry, Citroën UK’s range of hatchbacks includes C1 (city car), C3 (supermini) and C4 Cactus (compact family car). The UK SUV line-up consists of C3 Aircross (compact SUV) and C5 Aircross (mid-size SUV). The UK MPV range features Berlingo (5 or 7-seats), Grand C4 SpaceTourer (7-seats) and SpaceTourer (up to 9-seats). Citroën UK’s Light Commercial Vehicle offering covers all sectors of the market with Berlingo Van, Dispatch and Relay. Citroën has a clearly defined electrification strategy with all models across the range offering an electrified version by 2025. In the UK, 2020 sees the launch of New C5 Aircross SUV Hybrid (PHEV), plus the introduction of Dispatch and Relay battery electric vehicles (BEV).

Citroën UK media site: https://uk-media.citroen.com/ - @CitroenUK

Scroll